24-Hour Crisis Hotline

We’re here for you.

24-Hour Crisis Hotline

We’re here for you.

24-Hour Crisis Hotline

Call 330.374.1111 or chat now, 24 hours a day, 7 days a week, for information, support, and to connect to services.

If you or someone you know is experiencing abuse such as physical, emotional, or psychological abuse from a spouse or partner, contact Hope & Healing Survivor Resource Center’s 24-hour crisis hotline for help and support, and to access Hope & Healing’s emergency shelters and support services in Akron, Ohio and Medina, Ohio.

Hope & Healing’s specially trained hotline advocates listen, support, empower, educate, and provide resources to help survivors and their loved ones, and connect them to our services such as emergency shelter, safety planning, therapy, court advocacy, and support groups.

Information and referrals provided by our advocates can help you make smart, confident choices about your next steps.

When can I contact the hotline?

We are here for you 24 hours a day, 7 days a week, and can help whenever you are ready to reach out. We help survivors of abuse, no matter how long ago they were hurt.

Who will I be speaking with?

Our hotline advocates are Hope & Healing staff members who are specially trained to provide support and referrals to survivors of abuse. We will listen to you, believe you, help you understand your options, and support you in finding the healing path that is right for you. The same caring advocates who answer the phone hotline also provide help and support through the chat.

How can I access shelter?

Contact our hotline to learn more about Hope & Healing’s shelters in Akron and Medina, and to arrange for your stay. Our shelters offer a safe place to stay and access to services for survivors leaving abusive relationships.

Who can use the hotline?

We help people of all gender identities, ages, ethnicities, and backgrounds, and their loved ones. We also welcome calls from professionals working with clients who are victims of abuse and need guidance or support on how to provide the best care. Translation services are available.

What if I’m not sure what help I need?

We can walk you through options that are available, so that you can consider your options and decide what is best for you.

Will my information be private?

All of our services are confidential and free of charge.

Do I need to share all of my story to get help?

No, your story belongs to you, and you may share as much or as little as you are comfortable with.

Call 330.374.1111 or chat now to access help today or learn more.

Access Help and Support Today

We’re here for you 24/7. Contact our hotline at 330.374.1111, or chat now. Our advocates are available 24 hours a day.


All of our services are free and confidential and/or anonymous.

Interpreters and translation can be provided free of charge for all of our services.